IT services

Network downtime weekend of 13/14 June

IT Services planned network maintenance announcement

On Saturday 13 and Sunday 14 June there may be disruption to connectivity across the University network. We are upgrading essential equipment in our University data centres which requires us to disconnect network equipment at various points throughout both days.

This will affect access to all systems and services connected to the University network including our Wi-Fi and wired network, email, shared files, remote desktop, Blackboard, My Manchester, University websites and more.

The work on both days will start at 8.30am and is expected to finish by 7pm. We expect there will be a full network outage of up to 90 minutes between 11.30am and 1pm, and up to 30 minutes at 6.30pm. Due to the nature of the work these times are estimates and may differ on the day.

The work is being completed by Roc Technologies, the University’s network partner. IT Services colleagues will be closely monitoring the network to ensure all services return as expected after the works.

To reduce the potential impact on your studies, the work is taking place after the examination period has concluded, ensuring there is no planned disruption to your ability to complete and submit assignments online.

Why are we doing this work?

As you may be aware, the University is undergoing an extensive programme of improvements to the University network – to improve the speed, reliability and coverage of the wired and Wi-Fi networks. The works also include upgrades to the equipment in our data centres – a key part of our network infrastructure, which will ensure that our network service is monitored 24 hours a day, 7 days a week to quickly identify any problems and prevent any disruption.

Thank you for bearing with us as we work towards making the University network more reliable and resilient for everyone.

Find out more about our network modernisation:

·Modernising IT

Help to access online learning

Please visit our Student Support website for resources on how to access online learning and services:

· Student Support website 

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