IT services

Blackboard downtime in August

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The annual upgrade of Blackboard is confirmed to take place this August. The essential upgrade will improve current functionality, incorporating security enhancements, performance improvements and bug fixes.

Access to Blackboard and its in-built tools, including Turnitin and Grademark, will be unavailable from Tuesday 4 August (17:00 BST) to Monday 10 August (09:00 BST).

The upgrade window is slightly longer than in previous years because we are also moving our managed hosted instance of Blackboard to a new cloud-based Software as a Service (SaaS) hosting environment. This provides many benefits including the ability for future updates to be applied without any interruption of service (downtime).

Thank you for your support and cooperation as we work to deliver this essential upgrade – we all look forward to the performance benefits that the cloud-based hosting environment will bring.

Please make sure that you plan your work and that you download any materials you may need during the downtime.

If you have any questions, please contact your eLearning team.