A message from April McMahon, Vice President for Teaching, Learning and Students
The annual National Student Survey Results (NSS) were issued on 15 July, with our University’s overall satisfaction score decreasing from 84% to 81%. Overall, 60% of the final year undergraduate students at our University completed the Survey.
While this has doubtlessly been a highly unusual year with the pandemic and industrial action having an effect, we do not lay the entirety of this disappointing result at that door and we know that, as ever, there is a huge amount we can learn from analysing the data and from the many comments made by students, to help us improve the experience of learning at our University.
We will obtain more data on how we have performed against other universities shortly, but our current position – below the national average and 17th in the Russell Group – clearly needs serious attention.
Although it is tempting to focus on the headline number, we will be looking in much greater depth at this important set of data in its entirety, and our initial analysis shows that some areas such as medicine and law where we placed a particular focus last year have made improvements.
We have 12 subjects across all Faculties where students reported 90% or greater satisfaction and maths has been ranked second in the Russell Group. There are however areas for particular concern in some subjects and in relatively low scores overall for questions on teaching and assessment and feeling part of a community of staff and students.
In response, through our Faculties and Schools and the new Institute of Teaching and Learning we will be embedding the best of our University’s practices across campus and helping areas that need more support to excel, including through the creation of student experience action plans for each of our degree programmes.
Every final year student who filled in the survey wanted to tell us something, positive or negative, and we are committed to learning from their experiences to improve yours.
Professor April McMahon
Vice-President for Teaching, Learning and Students