Safety Support Wellbeing

Be careful – don’t be a victim of fraud

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At The University of Manchester one of our top priorities is helping you to stay safe. We’ve been made aware of a number of scams that target students and scam them out of their money.

How to identify scams

Being aware of the types of scams that are currently happening can help you identify when a situation is a scam. We’ve listed some examples below and where to go for advice and support if you think someone is trying to scam you.

Scenario 1: You are called by someone pretending to be from the Government or police who claim they suspect you are involved in criminal activity.

They may:

  • claim they have evidence that your bank account has been used to launder money. Money laundering is where criminals try to conceal the proceeds of crime by transferring money into legitimate accounts.
  • claim that you will be deported if you do not prove you are not a criminal by transferring funds out of your bank account.
  • have used skimming software on their phone to make the number they are calling from appear to be an official number.
  • use threatening and persistent language to try to intimidate you.
  • demand payment of a fine, or demand you make a transfer of funds to prove you are cooperating with the authorities, or demand you give them your bank account details.

Scenario 2: You are contacted by someone claiming to be from a courier company.

They may:

  • claim a package has been sent from abroad and the tax or fine needs to be paid on it.
  • ask that you key a number into your phone.
  • demand payment of a fine, demand you make a transfer of funds, or demand you give them your bank account details.

Scenario 3: You receive a call from someone claiming to be from the University.

They may:

  • claim you need to make a full or part tuition fee payment.
  • demand you transfer funds or give your bank account details to make the payment.

We will never call you and ask you to transfer money into a bank account. If you owe fees, you will receive an email from the Finance Office.

What to do if you think you’re being scammed

Neither the Home Office or any police force or legitimate company will ask you to give out your bank details over the phone, transfer funds, or pay a fine. Any caller who asks you to do these things is trying to commit a fraud.

What you should do:

  1. Refuse to share any personal information with them – do not give them information about your passport, your visa, your bank account or your address.
  2. Hang up the call and block the number.
  3. Report the call to the University. You can do this by speaking to a member of ResLife in your Hall, or by contacting Report and Support. Letting us know means that we are better able to support you and that we can work with Greater Manchester Police to identify the people who are making the calls. Intimidation and fraud is a serious crime.

More information

If you’re ever unsure if a communication is legitimate, you can contact us via Report and Support.

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