Support Wellbeing

You’re not alone

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Content warning: this article references self-harm and suicide prevention

When life feels tough and you’re feeling down, it can be hard to see a way through, but we want you to know that you’re not alone.

Lots of us experience feeling sad or depressed from time to time, but sometimes those feelings can become overwhelming. You might start to feel that life is not worth living and think about ending your life. If you’re feeling like this, what’s important to remember is that there will be a way that things can get better, and you can come out the other side and feel ok again. Suicidal thoughts do not have to end in suicide – talking openly about how you feel and seeking help can save your life. 

If you feel like you may not be able to keep yourself safe, then it’s time to get immediate help. Take a look at our support and advice for help in a crisis.

Help in a crisis

If you or someone you are with need emergency assistance you should go to the Accident & Emergency (A&E) department of your nearest hospital or call 999.

You can find your nearest hospital here. The nearest A&E unit to The University of Manchester is Manchester Royal Infirmary.

A&E is available for all health crises, including those related to mental health. Mental health emergencies are serious, so please don’t think you’re wasting anyone’s time. A&E departments across the UK have a dedicated mental health team. It can feel quite daunting going to A&E but the mental health staff there will give you time to talk through your difficulties and will aim to find a plan that will work for you. This can often mean accessing community-based support like a Mental Health Home Treatment Team. Please do not hesitate to attend A&E if you feel like you are at immediate risk – call 999 or attend A&E.

If you are on campus, then you can also call security if you need urgent assistance: 0161 306 9966.

If you need to talk

Whatever you’re going through, there are lots of ways to reach out and speak to someone if you need to.  

The Health Assured 24/7 helpline and app offers access to mental health support from trained counsellors and advisors who are ready to listen and provide help whenever you need it. It’s anonymous, non-judgmental and available 24 hours a day, 365 days a year.

Other ways to reach out include: 

  • Papyrus: 0800 068 41 41. (9am – Midnight) 

These services are for anyone who’s struggling. They won’t judge you, they’re free to use and they’re completely anonymous. 

Counselling and Mental Health Service 

The Counselling and Mental Health Service is available Monday to Friday from 9am to 5pm. You can book a First Step appointment via the online booking system where appointments will be released for the next day at around 4pm. Alternatively you can give us a call for advice on 0161 275 2864 between 9am – 4.30pm. Please let the team know if you are in need of immediate support.

Worried about someone?

If you feel that someone you know may be at risk either to themselves or may be extremely vulnerable, then this guidance may be helpful to read.

Health Assured can also offer advice if you are concerned for someone.

If you feel like someone is at immediate risk, then call 999. Call handlers are very skilled at supporting people through a crisis situation and will provide help as soon as possible.

For more information on help in a crisis and seeking emergency support, visit our Counselling and Mental Health Service advice page. 

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