Support Wellbeing

Mental health and wellbeing support

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Last updated: 19 January 2023

This article is a one-stop shop to help you understand the University’s mental health and wellbeing support available for students. We will update this page regularly so you can bookmark this page and come back to it whenever you need.

Help in a crisis

If you or someone you are with need emergency assistance you should go to the Accident & Emergency (A&E) department of your nearest hospital or call 999. You can find your nearest hospital here. The nearest A&E unit to The University of Manchester is Manchester Royal Infirmary.

If you are on campus, then you can also call security if you need urgent assistance: 0161 306 9966.

If you need to talk

Whatever you’re going through, there are lots of ways to reach out and speak to someone if you need to.  

The Counselling and Mental Health Service is available Monday to Friday from 9am to 5pm. You can book a First Step appointment via the online booking system where appointments will be released for the next day at around 4pm. Alternatively you can give us a call for advice on 0161 275 2864 between 9am – 4.30pm. Please let the team know if you are in need of immediate support.

The Health Assured 24/7 helpline and app offers access to mental health support from trained counsellors and advisors who are ready to listen and provide help whenever you need it. It’s anonymous, non-judgmental and available 24 hours a day, 365 days a year.

Other ways to reach out include: 

  • Papyrus: 0800 068 41 41. (9am – Midnight) 

These services are for anyone who’s struggling. They won’t judge you, they’re free to use and they’re completely anonymous. 

Additional tools to support you

Alongside one-to-one appointments, The Counselling and Mental Heath Service also offer a series of interactive online tools, workshops and resources, all free for you to use.

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