If you’re arriving on campus for the first time this September, we know you may be unsure of what to expect. Here you’ll find the answers to some of the most frequently asked questions you may have.
Frequently asked questions
“When can I complete my registration?”
You’ll be invited to register as a student between Tuesday, 1 and Wednesday, 30 September 2026. Invitations are emailed in batches, so don’t worry if other students receive theirs before you.
If you haven’t already done so, activate your IT account so you’re ready to register when your invitation arrives. Please do not try activate your IT account again if you have already activated it or have held a University account in the past. In that case, use your existing login details. If you’ve forgotten your password or username you can use Account Recovery to help.
“How can I find part-time work while I’m studying?”
Part-time work is an excellent way to earn money and gain some useful work experience while you study. A part-time job can provide practical experience that will add value to your CV even if it is not related to your degree. The Careers Service offer support throughout your time at Manchester and have information on finding a part-time job as a student here.
“When can I collect my student ID card?”
Once you’ve completed your registration, you’ll receive an email inviting you to collect your student card. During September 2026, student card collection points are based in the Main Library and will be by appointment only.
Please note, you must have completed all ten steps of registration before your student card can be issued.
“How do I log in to my student email? / Do I need a bypass code?”
As part of the IT account activation process, you’ll be prompted to set up 2-factor authentication from Duo. This is an additional layer of security that prompts you to verify your identity when you log in to certain University systems, including Microsoft 365 (for University email) and Blackboard.
In the IT Account Manager (or when you access a protected system for the first time) you’ll need to follow the Duo set-up instructions to register a device to receive this prompt, such as a mobile phone or tablet. As part of the set-up process, you‘ll be asked to download the free Duo Mobile app on to your smartphone. If you don’t have a smartphone, or you have specific needs that aren’t catered for, you’ll be directed to contact the IT Support Centre.
“How can I prepare before I arrive?”
We have an online guide which has been put together by student and specialist staff, featuring podcasts and videos on support available at Manchester.
If you’re wondering how you actually prepare for lectures themselves then have a read of this article, put together by one of our students.
“What extra-curricular opportunities are available at Manchester?”
At the Students’ Union, you have access to over 300 clubs and societies so there is something for everyone. Make sure to visit the Societies Fairs during Welcome week and see which societies are attending on the three different dates.
All societies will all be spread across the three days, but sport groups specifically will be present on Tuesday, 22 September in Academy 1 and 2.
“How much does Welcome week / ‘freshers week’ cost?”
Welcome week starts on Monday, 21 September and is a series of events and activities hosted by the University and Students’ Union to help you settle into life at Manchester. There’s no set way to spend the week and everyone will have a different experience. You can find the full list of events on The University of Manchester Welcome and Induction webpage, including a variety of free events that are open to all students.
There is lots going on, so take at look at the Student News article which will help you find the right events for you.
“What support is available to me as a student?”
We’re committed to providing support throughout your time here at The University of Manchester and we’d encourage you to familiarise yourself with the full range of support available on our Student Support webpage.
Some key services to be aware of in your first few weeks include:
- Our SafeZone app which is designed to help keep you safe and give you extra peace of mind across campuses in the city.
- Bike Safety is important as unfortunately bike theft is on the rise throughout the city. Find out how to securely lock up using the link, the University also offers discounted D-locks to help give you peace of mind.
- The Multi-Faith Chaplaincy team at the University offers pastoral spiritual and religious care, and religious guidance to students during their studies.
- Report & Support where you can report instances of microaggression, harassment and discrimination.
Throughout the year, we run various campaigns to support you during your time at Manchester. This includes campaigns which outline our zero tolerance policy on sexual harassment and violence.
We also have a dedicated Scams and Risks webpage, with information on how you can protect yourself, your money and personal information.
We will keep you updated throughout the year of support available via Student News and your weekly email newsletter.
“Is there specific support for International Students?”
Yes! Our Student Immigration Team offers support and advice to international students. The team is authorised by the University to provide immigration advice and assistance under the terms of the Immigration Services Commissioner’s exemption scheme, which came into force on 30 April 2001. See how they can assist you here.
Find out more
Visit the Welcome website for more support and guidance for your first few weeks at university.
View all of the University Welcome events available to you.
Join our Instagram Broadcast Channel for the latest updates about Welcome.