Change to the way students log in to Microsoft 365 services
At approximately 9am on Monday 28 October, IT Services will make a change to the way students sign in to Microsoft 365 services such as Outlook email, Word, PowerPoint, OneDrive, Teams and more.
During this time there may be disruption for up to one hour while this work is completed.
- The web addresses and apps that students use to access the services will remain the same, however they may be asked to sign in again.
- When signing in, the sign-in page will look different as it will use Microsoft’s own sign-in screen rather than the “Shibboleth” sign-in service.
- During the one-hour disruption, students will not be able to sign in to Microsoft 365, however if they are already signed in before the work starts, they will not be impacted.
- This does not change the way that members of staff sign in to Microsoft 365.
Anyone experiencing any issues after work has been completed should contact the IT Support Centre.
Changes to My Manchester login
From Monday, you will be prompted to use 2-factor authentication or Duo to gain access to all features across My Manchester. This is an additional layer of security that prompts you to verify your identity when you log in to certain University systems as we will shortly be adding new financial features to the platform.
You will already be familiar with this additional layer of security when using applications including Microsoft 365 (for University email) and Blackboard and you will have set this up as part of the IT account activation process.
For more information or support with Duo, please visit Duo for taught students (The University of Manchester) or contact the IT Support Centre.

