Changes to eduroam Wi-Fi on Monday 2 November
IT Services are making a planned update to the University’s eduroam Wi-Fi service on the evening of Monday 2 November, to help keep the University network secure.
IT Services
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Read more: Changes to eduroam Wi-Fi on Monday 2 November
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Work to address University website issues progressing smoothly
Read more: Work to address University website issues progressing smoothlyOur IT teams are continuing work to restore the remaining affected websites and online services, including completing the necessary technical and security checks. Some services may remain temporarily unavailable while this work is carried out to ensure they can be restored safely.
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Issues with access to multiple IT systems – resolved
Read more: Issues with access to multiple IT systems – resolvedColleagues in IT Services are investigating issues with access to multiple services. Students and colleagues may be unable to sign into various services. This is under investigation as a matter of priority.
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Network issues – Thursday, 3 September
Read more: Network issues – Thursday, 3 SeptemberLatest update: 4.15pm The incident is believed to be fully resolved and all services working as expected. If you are a student and are experiencing issues please report them to IT Services by raising a ticket in Connect. Latest update: 2.30pm IT Services have found the cause of the network connectivity issues and connections have…
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IT Acceptable Use Policy updated – What you need to know
Read more: IT Acceptable Use Policy updated – What you need to knowThe University has published an updated Acceptable Use Policy for IT Facilities and Services. The revised policy reflects how digital technologies are now used across teaching, research and student life, while continuing to support academic freedom and freedom of speech.
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Canvas status update
Read more: Canvas status updateWe have been informed of a cyber security incident by Instructure, the supplier of Canvas. No impact to other University of Manchester systems has been identified and staff and students should continue to use Canvas as normal.
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Campus Solutions unavailable 17–20 April
Read more: Campus Solutions unavailable 17–20 AprilIT Services will be performing planned maintenance on the Campus Solutions student system, which means it will be unavailable from 3pm on Friday, 17 April to 9am Monday, 20 April 2026.
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Eduroam disruption at 7pm on Thursday, 12 March
Read more: Eduroam disruption at 7pm on Thursday, 12 MarchJisc, the provider of network services to the UK education sector, are performing maintenance, and this means that there will be approximately 5 minutes’ disruption to eduroam Wi-Fi connectivity at 7pm on Thursday, 12 March.
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Evolve is upgrading your uni tech behind the scenes
Read more: Evolve is upgrading your uni tech behind the scenesOver the past three years, the University has delivered a series of upgrades designed to make your day‑to‑day digital experience faster, safer and more reliable. Find out more about the changes.
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Network upgrades to cause brief evening outages 17 and 19 Feb
Read more: Network upgrades to cause brief evening outages 17 and 19 FebBrief network outages are expected on the evenings of Tuesday 17 and Thursday 19 February as IT Services completes essential upgrades to the University of Manchester’s data centres.
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Campus Solutions Student System downtime
Read more: Campus Solutions Student System downtimeIT Services will be performing planned maintenance on the Campus Solutions student system, which means it will be unavailable on the specified dates.
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Potential Wi-Fi disruption on Saturday 24 and Sunday 25 January
Read more: Potential Wi-Fi disruption on Saturday 24 and Sunday 25 JanuaryEssential work is scheduled to take place between 8am on Saturday 24 and 8pm on Sunday 25 January. It is not anticipated that students will experience disruption during this time, but should be aware that this will be an “at risk” period.
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Xerox Printers unavailable on Tuesday 6 January 2026
Read more: Xerox Printers unavailable on Tuesday 6 January 2026IT Services are performing the annual upgrade on the Xerox printing system, so the Xerox Multi-Function Devices (MFDs) will be unavailable for use on Tuesday 6 January 2026.
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Campus Solutions Student System downtime
Read more: Campus Solutions Student System downtimeIT Services will be performing planned maintenance on the Campus Solutions student system, which means it will be unavailable from 7pm on Friday 12 December to 8am on Monday 15 December 2025.
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Issue affecting services requiring a University account login
Read more: Issue affecting services requiring a University account loginWe are currently experiencing issues affecting services that require you to log in with your University account. Our IT Services team is actively investigating and working to restore access as quickly as possible.