News, information and events for your Manchester student life
Latest update: 4.15pm The incident is believed to be fully resolved and all services working as expected. If you are a student and are experiencing issues please report them to IT Services by raising a ticket in Connect. Latest update: 2.30pm IT Services have found the cause of the network connectivity issues and connections have…
The University has published an updated Acceptable Use Policy for IT Facilities and Services. The revised policy reflects how digital technologies are now used across teaching, research and student life, while continuing to support academic freedom and freedom of speech.
We have been informed of a cyber security incident by Instructure, the supplier of Canvas. No impact to other University of Manchester systems has been identified and staff and students should continue to use Canvas as normal.
IT Services will be performing planned maintenance on the Campus Solutions student system, which means it will be unavailable from 3pm on Friday, 17 April to 9am Monday, 20 April 2026.
Jisc, the provider of network services to the UK education sector, are performing maintenance, and this means that there will be approximately 5 minutes’ disruption to eduroam Wi-Fi connectivity at 7pm on Thursday, 12 March.
Over the past three years, the University has delivered a series of upgrades designed to make your day‑to‑day digital experience faster, safer and more reliable. Find out more about the changes.
Brief network outages are expected on the evenings of Tuesday 17 and Thursday 19 February as IT Services completes essential upgrades to the University of Manchester’s data centres.
IT Services will be performing planned maintenance on the Campus Solutions student system, which means it will be unavailable on the specified dates.
Essential work is scheduled to take place between 8am on Saturday 24 and 8pm on Sunday 25 January. It is not anticipated that students will experience disruption during this time, but should be aware that this will be an “at risk” period.
IT Services are performing the annual upgrade on the Xerox printing system, so the Xerox Multi-Function Devices (MFDs) will be unavailable for use on Tuesday 6 January 2026.
IT Services will be performing planned maintenance on the Campus Solutions student system, which means it will be unavailable from 7pm on Friday 12 December to 8am on Monday 15 December 2025.
We are currently experiencing issues affecting services that require you to log in with your University account. Our IT Services team is actively investigating and working to restore access as quickly as possible.
Join us for a chat and share your Start of Year experience, feedback, concerns, questions and suggestions with our friendly team of IT experts!
The latest updates on connectivity issues with some systems and services, which started on Saturday 29 November and are ongoing.
From Monday 24 November, the IT in-person support desk in the Kilburn Building will be temporarily re-located to the ground floor of Main Library while building works take place.