IT Services Pop-Up: Start of Year Feedback
Join us for a chat and share your Start of Year experience, feedback, concerns, questions and suggestions with our friendly team of IT experts!
IT Services
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Read more: IT Services Pop-Up: Start of Year Feedback
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Connectivity issues update
Read more: Connectivity issues updateThe latest updates on connectivity issues with some systems and services, which started on Saturday 29 November and are ongoing.
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IT support moving out of Kilburn Building
Read more: IT support moving out of Kilburn BuildingFrom Monday 24 November, the IT in-person support desk in the Kilburn Building will be temporarily re-located to the ground floor of Main Library while building works take place.
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November network upgrades: short outages ahead
Read more: November network upgrades: short outages aheadWe’re doing some major upgrades to the University’s network over November. This means there will be short planned periods where WiFi, wired connections, and some key systems might briefly go offline.
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Issues with My Manchester (now resolved)
Read more: Issues with My Manchester (now resolved)My Manchester for Students are currently experiencing intermittent availability. IT Services are investigating the issue as a priority. We’ll provide updates as soon as we know more.
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Problems with SEAtS app
Read more: Problems with SEAtS appSome students may have experienced problems using SEAtS (our engagement and attendance app) this week. IT Services are investigating these issues.
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Canvas is here!
Read more: Canvas is here!Canvas is now live, replacing Blackboard as the place you’ll find your course materials, submit work, and connect with your studies online – anytime and anywhere.
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University-wide network disruption
Read more: University-wide network disruptionEssential work is scheduled to take place at 8am to Midday Saturday, 6 September. It is not anticipated that students will experience disruption during this time, but should be aware that this will be an “at risk” period.
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Issue affecting services requiring a University account login
Read more: Issue affecting services requiring a University account loginAn update on IT services and how to check the latest status of systems.
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Course Unit Selection: key info for next week
Read more: Course Unit Selection: key info for next weekThe Campus Solutions Student System will be unavailable for five hours from 1pm to 6pm on Friday, 8 August 2025, so make sure you’ve selected your course units before then – or you can log back on afterwards to continue.
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We’re here to help you get ready for Canvas
Read more: We’re here to help you get ready for CanvasFrom September, you’ll be able to access online support services. In the meantime, help is always available from your faculty’s eLearning team and through the helpful guidance in the Canvas Student Guide.
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Issue affecting Blackboard and My Manchester
Read more: Issue affecting Blackboard and My ManchesterWe have experienced an issue affecting the following services: My Manchester, Blackboard – this issue is now resolved.
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Campus Solutions Student System downtime
Read more: Campus Solutions Student System downtimeIT Services will be performing planned maintenance on the Campus Solutions student system, which means it will be unavailable from 3pm on Friday 11 April, to 12noon on Monday 14 April, 2025.
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Student Support and Services feature launches on My Manchester
Read more: Student Support and Services feature launches on My ManchesterThe new feature provides all students and researchers with links to university-wide help and support, as well as tailored support and guidance relevant to your programme of study or research.
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My Manchester – Financial features released for students
Read more: My Manchester – Financial features released for studentsThis week, the newest financial features are available for you to access on My Manchester. My Financials, My Bank and Applicant Finance bring a number of self-serve features – find out more.